How Can We Help?
Find answers to common questions, or reach our team directly. We support all Safafish apps.
Frequently Asked Questions
What is Safafish?
Safafish builds AI-powered mobile and web applications designed to help people learn, create, and get more out of their day. Our apps include Kaka Camera, AiWords, and AlterEcho.
How do I get help with a specific app?
Each app has its own help pages — use the links above. For anything not covered there, email our support team and let us know which app you are using so we can help faster.
How do I restore my purchases?
Open the app's Settings and tap "Restore Purchases." Make sure you are signed in with the same Apple ID you used for the original purchase. If issues persist, please contact us.
How is my data handled?
We collect the minimum information needed to run our apps and protect it with industry-standard security. See our Privacy Policy for details, including how to access or delete your data.
How can I request a feature or report a bug?
We love feedback. Email us with a short description and, if it's a bug, the steps to reproduce it and your device model and OS version. It helps us fix things quickly.
Still Need Help?
Our support team is here to help you with any questions or issues.
Contact SupportWe typically respond within 24-48 hours